Marinex Logistics LLC

Information We Collect

When you opt in to receive SMS / WhatsApp messages, we may collect:

• Your phone number
• Your consent to receive SMS / WhatsApp messages
• Your email address
• Your basic contact and shipment information
• Your messaging history

How We Collect Your Information

We may collect your information directly from you when you complete a form, contact us, or communicate with us about a shipment, and automatically when you interact with our website.

How We Use Your Information

We use your information to:

• Send the transactional and service-related SMS / WhatsApp messages you have opted in to receive
• Provide shipment updates, scheduling notices, documentation requests, and other logistics-related information
• Support customer service and shipment coordination

Choices and Controls

You can opt out of receiving SMS / WhatsApp messages at any time by replying STOP to any message we send you.

To Whom We Disclose Your Information

We disclose your information only when necessary in connection with your shipment(s), and only to related parties on a need-to-know basis.

We do not share your personal information, phone number, or SMS / WhatsApp consent opt-in data with third parties or affiliates for marketing or promotional purposes.

Protection of Information

We take reasonable steps to protect your information against unauthorized use or disclosure.

Updates

We may periodically update this Privacy Policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on our website before the changes become effective. We encourage you to periodically review this policy for the latest information about our privacy practices.

How to Contact Us

You can contact Marinex Logistics LLC at 201-556-1110 or marinex@marinexlogistics.com. For SMS / WhatsApp support, reply HELP to any message.